Privacy Policy
Privacy Policy
Eagle Tax Limited (“we,” “our,” “us”) is dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including our tax rebate assistance and website.
- Information We Collect
We collect and process personal data to provide our services effectively. This includes:
Personal Details
- Name, address, email, and phone number
- Date of birth
- National Insurance number
Financial Information
- Tax records, including P60s, P45s, and payslips
- Employment details
- Bank account information for processing refunds
Usage Information
- IP address, browser type, device details, and pages visited on our website
- Cookies and similar tracking technologies (refer to our cookie policy).
Other Information
- Communication details when you contact us (e.g., via email or online forms).
- How We Use Your Information
We process your personal data for the following purposes:
- Providing Services: To manage and process your tax rebate claim, calculate eligibility, and liaise with HMRC.
- Communication: To respond to your inquiries, update you on your claim status, and inform you about relevant services.
- Identity Verification: To confirm your identity and prevent fraud.
- Legal Compliance: To meet obligations under UK tax laws and HMRC requirements.
- Website Optimization: To analyse website performance and improve user experience.
- Legal Basis for Processing
Under the UK GDPR, we process your data based on:
- Consent: When you provide explicit consent for processing (e.g., marketing communications).
- Contractual Obligations: To deliver services outlined in our agreement with you.
- Legal Obligations: To comply with applicable laws and regulations.
- Legitimate Interests: To improve our services and operate efficiently, provided it doesn’t override your rights.
- Data Sharing and Disclosure
We only share your data where necessary and in compliance with applicable laws. This includes:
- HMRC: To process your tax rebate claims.
- Service Providers: Trusted third parties for IT support, data storage, and communication tools.
- Professional Advisors: Accountants or legal professionals, if required.
We do not sell, trade, or rent your personal data to third parties for marketing purposes.
- Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
- Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to secure your data, no online transmission or storage method is 100% secure.
- Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you.
Correction
Ask us to correct inaccuracies in your data.
Erasure
Request deletion of your personal data, subject to legal and contractual obligations.
Restriction
Request restricted processing of your data in certain circumstances.
Objection
Object to the processing of your data based on legitimate interests.
Data Portability
Receive your data in a structured format and transfer it to another service provider where feasible.
To exercise these rights, please contact us (details below).
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience. For more information, refer to our cookie policy.
- Updates to This Privacy Policy
We may revise this policy periodically to reflect changes in our services, technology, or legal requirements. Please review it regularly for updates.
- Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Eagle Tax Limited
Address: 1000 Great West Road, Brentford, TW8 9DW
Email: [email protected]
If you feel your concerns have not been addressed, you may lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority. Visit the ICO website for more details.
This Privacy Policy ensures transparency in how we handle your data and reflects our commitment to protecting your privacy.